How do I talk to a live agent on AliExpress?

How do I talk to a live agent on AliExpress?

You can contact AliExpress by emailing them, starting a chat with a live agent on their website or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

How do I complain to AliExpress?

There is a “Report item” button in the Overview section of the product under the product picture. Click it to get to the complaint page. Then click “Send report” and fill in the form. Describe your complaint in detail and attach the evidence (screenshots or photos).

Where is AliExpress com located?

China AliExpress is an online retail service based in China owned by the Alibaba Group. Launched in 2010, it is made up of small businesses in China and other locations, such as Singapore, that offer products to international online buyers.

How do I get a refund from AliExpress?

How To Make a Refund Claim on Your AliExpress Account

1. Log in to your AliExpress Account.
2. Click on Orders and find the order you want to get a refund for.
3. Hit Open Dispute.
4. Fill in the information about the order.
5. Add pictures/videos/messages to support your claim.
6. Click on Submit.

How can I chat with Alibaba?

Or you may contact online chat service at Help Center: https://service.alibaba.com/ensupplier as below: To contact onlive chat, please kindly select any question in the list page.

Can I get a refund from AliExpress?

Returns & Refund Guarantee Returns & Refund is a guarantee provided by sellers for every product they sell on AliExpress.com. ... You will then be able to request a full refund and return the item, or keep the item and agree a partial refund with seller.

How do I request a refund from AliExpress?

How To Make a Refund Claim on Your AliExpress Account

1. Log in to your AliExpress Account.
2. Click on Orders and find the order you want to get a refund for.
3. Hit Open Dispute.
4. Fill in the information about the order.
5. Add pictures/videos/messages to support your claim.
6. Click on Submit.

Why is AliExpress so bad?

They send horrible quality products, like batteries to cell phone are even wrong size. Takes horrible long time to arrive. if product is, like many times is faulty return policy is bad, they avoid to the last not to send the money back.

Will AliExpress steal my money?

NO, the PIN is NOT known. There have been many cases of people stealing credit card information to make fraudulent transactions on the site. They are doing this to ensure safety of their customers. AliExpress is safe and is owned by a reputable company Alibaba.

How long does a refund take on AliExpress?

When Will You Get a Refund after You Cancelled the Order on AliExpress. Officially, the refund time is from one to three weeks from the date of closing the order. Usually, the refund is processed within 5-10 days. If you paid for the order via an electronic wallet, you will get your money faster.

How do you contact AliExpress?

• To contact AliExpress customer service: Go to www.aliexpress.com in your web browser and log in. Scroll to the bottom of the screen, and under “AliExpress Information”, click Customer Support. Start by clicking the general category that your question most relates to, at the top.

Can you contact Straight Talk via support chat?

• Customers can contact Straight Talk Wireless' customer support via chat on its website, StraightTalk.com. Straight Talk's website lists the hours during which its support centers can provide live chat support. To access customer support chat, navigate to StraightTalk.com, and click Contact Us under the Support heading.

What is live chat customer support?

• Live support is a Web service that allows businesses to communicate, or chat, in real time with visitors to their Web site. Live support applications are commonly used to provide immediate customer support and information to clients and customers.

What is online chat support?

• Chat Support is a form of synchronous messaging (where the customer and the agent must both be present at the same time to engage in a conversation). Often appearing on a company’s website or in its app in the form of a pop-up dialogue box, Chat Support allows for the customer and the agent to communicate via short, written, synchronous messages.