What is the role of a receptionist?

What is the role of a receptionist?

Receptionist Job Responsibilities: Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.

What education is needed to be a receptionist?

Receptionists need computer experience and knowledge of general office procedures. Specific educational requirements vary a great deal depending on the employer. Most employers prefer to hire applicants who have at least a high school diploma and related training or experience in dealing with the public.

How do I become a good receptionist?

10 Receptionist Tips and Tricks: How to Train a Successful Receptionist

1. Smile Often. ...
2. Avoid Eating & Chewing Gum. ...
3. Refrain From Using Mobile Devices. ...
4. Keep a Message Pad Handy. ...
5. Take a Breath. ...
6. Use the Caller's Name. ...
7. Be Polite & Use Pleasantries. ...
8. Avoid Saying “I don't know”

Do you need qualifications to be a receptionist?

There are no set entry requirements to become a receptionist. Employers usually expect good literacy, numeracy and IT skills. They may ask for GCSEs or equivalent qualifications. Employers often ask for relevant work experience.

What are the duties and responsibilities of a receptionist?

• Receptionist Job Duties: Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions.

How do I become a receptionist?

• The educational requirements for becoming a receptionist vary from employer to employer, but most require a minimum of a high school diploma. Most receptionists receive on the job training that teaches them how to use the company’s phone system, computer software.

What are some perks of being a receptionist?

• What are some perks of being a receptionist? There are a number of benefits that come with being a receptionist. You are an important part of the company and get a chance to meet lots of new people. Besides all the pay and perks provided by the company, you might also get a chance to travel the world if you put in the work. ...

What experience do you need to be a receptionist?

• Education: Receptionists are typically required to have a high school diploma or equivalent.
• Training: Training is often on the job and specific to the needs of the particular industry or company.
• Experience: Knowledge of computer programs and software can be helpful because many of a receptionist's tasks are expedited by technology.